Before completing your order, you will be shown several delivery options, each with estimated delivery times and dates based on your delivery address.

We aim to dispatch all orders placed before 2pm (Monday to Friday) the same day – unless there is a problem with the order, in which case we will contact you as soon as possible to find a solution.

We do our best to meet delivery times, but in rare cases delays may occur during special launches, holiday periods or sales.
For orders outside the EU, additional customs and VAT fees may be applied when the shipment arrives in the recipient country. We recommend that you contact your local customs office for more information on any costs.

Toujours Actif offers free delivery within 1–3 business days on all orders over 699 DKK.

For orders under 599 DKK with delivery in Denmark, delivery to a parcel shop costs 29 DKK, and home delivery costs 60 DKK.

Packages sent to a parcel shop cannot be redirected to another address. It is the recipient's responsibility to pick up the package or arrange a return if necessary.

All orders are delivered with GLS.

Toujours Actif offers free delivery within 3–5 business days on all orders over 999 DKK outside Denmark.

All shipments outside Denmark are sent with GLS or PostNord.

The available delivery options and estimated delivery times are displayed at checkout.

At Toujours Actif you have the opportunity to pick up your online order for free at our flagship store in Aalborg at Gravensgade 5, 9000 Aalborg.

For orders placed before 3:00 PM on weekdays (Monday to Friday), your order will be ready for pickup the same day – just drop by.

You will receive an email from us as soon as your order is ready for pickup in the store.